Abigail Sorrell
Haw River
Summary
Proactive and results-oriented professional with experience at Goodwill Industries, adept in critical thinking and problem-solving skills. Demonstrated leadership through effective customer relationship building and efficient time management. Excelled in high-stress situations, significantly enhancing customer satisfaction and loyalty without relying on numerical achievements.
Overview
3
3
years of professional experience
Work History
Sales Associate
Goodwill Industries
03.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
Restaurant Hostess
Italian Restaurant Catering Services, C : 518 West Italian Cafe
01.2022 - 02.2023
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Collected information from arriving customers to seat groups or place them on waitlist.
Education
High School Diploma -
Hawbridge
Saxapahaw, NC05.2024
Skills
-Time Management Skills
-Teamwork and Collaboration Skills
-Data Analysis
-Critical Thinking and Decision Making Skills
-Leadership Skills
-Creative Thinking and Problem Solving Skills
Timeline
Sales Associate
Goodwill Industries
03.2023 - Current
Restaurant Hostess
Italian Restaurant Catering Services, C : 518 West Italian Cafe
01.2022 - 02.2023
High School Diploma -
Hawbridge
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