Abigail Smith
Burlington
Summary
Dedicated candidate eager to leverage knowledge in classroom management and individualized support. Skilled in instructional design and assessment tailored to diverse student populations. Collaborative and committed to tracking student performance and progress.
Offering a solid academic background coupled with a genuine interest in educational support roles. Brings analytical thinking and research skills, ready to adapt and grow in a dynamic academic environment. Ready to use and develop organizational and communication skills in Kinesiological Study.
Overview
5
5
years of professional experience
Work History
To-go Manager
Texas Roadhouse
03.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Assistant Manager
Andy's Frozen Custard
11.2019 - 12.2023
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Barista
Starbucks
02.2022 - 05.2022
- Maintained a clean and organized workspace for productivity and safety.
- Promoted a welcoming atmosphere utilizing a friendly demeanor.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment and experience.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Science - Biochemistry
University of North Carolina At Greensboro
Greensboro, NC12-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Documentation and reporting
- Conflict resolution
- Teamwork and collaboration
- Microsoft office
- Data collection
- Data entry
- Data analysis
- Research and analysis
Timeline
To-go Manager
Texas Roadhouse
03.2023 - Current
Barista
Starbucks
02.2022 - 05.2022
Assistant Manager
Andy's Frozen Custard
11.2019 - 12.2023
Bachelor of Science - Biochemistry
University of North Carolina At Greensboro
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