Abigail Kreisler
Fuquay-Varina
Summary
Detail-oriented Economics graduate specializing in Policy Analysis with a minor in Business Administration and practical experience in sales, customer service, and digital marketing. Skilled in POS systems and Microsoft Office, with a strong background in upselling, cash handling, inventory management, and client relationship management. Prepared to drive measurable growth in an entry-level role in policy, business analysis, or operations.
Overview
8
8
years of professional experience
Work History
Server
Eggs Up Grill
Holly Springs
05.2025 - Current
- Deliver high-quality customer service in a fast-paced restaurant environment, serving numerous guests per shift while maintaining accuracy and efficiency
- Upsell menu items to increase sales and enhance the guest experience
- Resolve customer concerns professionally, ensuring high levels of guest satisfaction
- Answer phone calls, manage takeout orders, and coordinate with kitchen staff to ensure timely order fulfillment
- Train and assist new employees on restaurant procedures and customer service standards
- Process cash, credit card and digital payments while maintaining accurate transactions and drawer balances using Toast POS system
Sales Associate
JenniK Jewelry
Greenville
07.2023 - 12.2024
- Guided customers in product selection by identifying needs, recommending options, and delivering personalized service to enhance shopping experience
- Built and maintained strong customer relationships, contributing to repeat business and customer satisfaction
- Processed sales transactions, and maintained accurate records using the Artisan POS system
- Addressed customer inquiries via phone, email, and social media, ensuring timely and professional support to improve customer satisfaction
- Prepared and packaged online orders for shipment while ensuring accuracy and quality standards
- Managed inventory by updating product listings, tracking stock levels, and maintaining website inventory records
- Reorganized merchandise displays and redesigned showcase layouts to improve product visibility and increase customer engagement
- Supported marketing initiatives through social media content creation and management using Meta Business Suite
Head Lifeguard
Swim Club Management Group, Inc
Raleigh
04.2018 - 10.2020
- Led daily pool operations and supervised lifeguard staff to ensure a safe and efficient environment
- Responded to emergencies and enforced safety regulations, exercising sound judgment under pressure
- Trained and mentored new lifeguards on safety procedures and facility operations, fostering a knowledgeable team
- Coordinated employee schedules to ensure adequate staffing for optimal pool operations
- Managed guest check-ins and resolved customer concerns, enhancing overall guest experience
Education
Bachelor of Science - Economics, Minor in Business Administration
East Carolina University
Greenville, NC06-2026
High School Diploma -
Holly Springs High School
Holly Springs, NC06-2021
Skills
- Sales techniques
- Customer service
- Inventory management
- Problem resolution
- Time management
- Team leadership
Timeline
Server
Eggs Up Grill
05.2025 - Current
Sales Associate
JenniK Jewelry
07.2023 - 12.2024
Head Lifeguard
Swim Club Management Group, Inc
04.2018 - 10.2020
Bachelor of Science - Economics, Minor in Business Administration
East Carolina University
High School Diploma -
Holly Springs High School