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Associate Principal Engineer

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Result driven student with a passion for expanding knowledge. Posses a track record of effective leadership roles which keened an ability to lead people to a greater goal. Proactive in identifying issues and seeking a solution in an effective and timely manner. Motivated to make a difference and determined to make impactful contributions in the world of engineering.

Resourceful and personable coordinator with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment.

Versatile Individual with a proven track record in installation & repair, building customer relations and coordinating service department. Over 4 years of experience in diagnosing machinery issues both mechanical and electrical . Fluent in Spanish, use Microsoft Office proficiently, maintaining great relationships with colleagues and customers. Consistently delivering management expectations with a focus on providing great customer service.

Hardworking customer service professional accustomed to fast-paced call center environments. Adept at working quickly to understand, document and resolve customer concerns, driving satisfaction while meeting demanding business objectives. Well-versed in standards and best practices. Personable and friendly with over years of experience at prioritizing and completing simultaneous tasks while achieving demanding service goals. Customer-oriented team player with expertise in customer relationship management, conflict resolution and up-selling. Dependable and courteous self-starter seeking to leverage background into role with progressive organization. Dedicated Customer Service Representative offering excellent communication, listening and problem-solving skills. Able to drive positive customer experiences by promoting customer-centric behaviors and actions, evaluating customer needs and implementing product and service solutions to enhance customer loyalty. Personable, friendly and solution-oriented with over years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction. Worked two years as a part time front desk secretary for the New Britain Herald as well as a CRS for the company.
Experienced with coordinating and managing service operations to ensure optimal performance. Utilizes strong communication and organizational skills to streamline processes and enhance customer satisfaction. Knowledge of team collaboration and effective problem-solving to meet dynamic needs.

Seasoned Service Coordinator with a proven track record at Consumer Direct Care Network Florida, enhancing customer experiences and streamlining service coordination. Expert in individual counseling and data analysis, I excel in complex problem-solving and effective communication. Achieved significant improvements in project completion and customer satisfaction, demonstrating exceptional administrative abilities and staff supervision skills.

Abigail Hernandez

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Service Coordinator

Network Communication Specialist

Personal Shopper

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High School Diploma - Construction Basics

High School Diploma -

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Service Coordinator

Personal Shopper

Network Communication Specialist

High School Diploma - Construction Basics

High School Diploma -

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