Abigail G. Moore
Cary
Summary
Dedicated and proactive professional with experience in care coordination and resource management, seeking to transition into a supply chain and logistics role. Known for efficient handling of daily operations, inventory management, and excellent customer service. Able to maintain organization, accuracy, and meet service level agreements. Eager to contribute to supply chain optimization and the efficient distribution of supplies within a healthcare setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Transporter
Duke University Health System
Durham, North Carolina
12.2023 - Current
- Transport patients and specimens throughout the inpatient and outpatient clinic settings
- Complete specimen handling sheets patient tickets to ride with accuracy
- Able to independently transport patients weighing up to 300 pounds to and from appointments
- Provide a safe environment for patients and their family members when applicable
- Able to work effectively and efficiently with other Duke employees from all departments
Health Unit Coordinator
Duke Regional Hospital
Durham Nc
06.2025 - 12.2026
- Coordinated patient admissions and discharges, ensuring seamless transitions and accurate documentation.
- Managed scheduling for medical staff, optimizing workflow efficiency and resource allocation.
- Assisted with maintaining electronic health records, enhancing data accuracy and accessibility for healthcare providers.
- Facilitated communication between patients and healthcare teams, improving patient satisfaction and care coordination.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Implemented process improvements that streamlined unit operations and reduced response times for patient requests.
Patient Care Aide
Carolina Reserve
Durham, North Carolina
08.2021 - 10.2022
- Delivered patient care while maintaining dignity and wellness, helping with activities of daily living (ADLs), and assisting nursing staff with vital sign measurements and documentation.
- Ensured patient care supplies and equipment were readily available, maintaining organization in care areas.
- Supported staff by delivering essential supplies and equipment to patient rooms, ensuring that necessary items were on hand.
- Worked collaboratively with healthcare teams to support operational efficiency and improve care delivery.
- Key Achievements:
- Assisted in maintaining an organized inventory of care supplies, ensuring items were well-stocked and ready for use.
- Provided excellent customer service by addressing patient and family needs promptly and efficiently.
Education
High School Diploma - undefined
Charles E. Jordan High School
Durham, North Carolina06.2020
Skills
- Customer Service: Strong communication skills, providing support and resolving issues for patients, staff, and other stakeholders
- Resource Utilization: Effective at managing resources and ensuring they are used efficiently in high-paced environments
- Specimen Distribution: Experienced in managing the delivery of specimens, ensuring accuracy and timeliness
- Team Collaboration: Works well in team settings, supporting colleagues to meet organizational goals and improve operational efficiency
- Physical Tasks: Able to lift, move, and manage supplies, and equipment, with attention to detail
Certification
- Physical Capability: Able to exert over 50 pounds of force and perform tasks requiring bending, stooping, and lifting.
- Technology: Willing to become proficient with various care management and inventory systems (e.g., SAP, EPIC, Pyxis).
- Teamwork: Experience working in teams to achieve goals and contribute to continuous improvement in operational processes.
Timeline
Health Unit Coordinator
Duke Regional Hospital
06.2025 - 12.2026
Patient Transporter
Duke University Health System
12.2023 - Current
Patient Care Aide
Carolina Reserve
08.2021 - 10.2022
High School Diploma - undefined
Charles E. Jordan High School