Abigail Dowless
Greenville
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Adept at building strong client relationships and leveraging educating knowledge. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environment. Skilled in communication, problem-solving, and time management.
Overview
3
3
years of professional experience
Work History
Sales Associate
ISI Conway
06.2024 - Current
- Built personal relationships with each member to maintain a welcoming environment
- Handling the onboarding of new members by building rapport and learning about their personal fitness goals
- Accurately processed POS transactions regarding membership and retail transactions
- Collaborating with team members to create fitness events to engage with members and build community
Checkout Advocate
Faux Paws Dog Shop
07.2024 - 08.2024
- Educate customers on locally made products and providing accurate information
- Resolved customer complaints with empathy and efficiently providing solutions to enhance customer satisfaction
- Maintaining a clean and safe environment for both guests and their pets
- Collaborated with teams members to develop best practice for consistent and satisfactory customer service
Guest Advocate
Target
10.2021 - 03.2024
- Increased guest satisfaction by engaging in friendly conversations and offering recommendations
- Provided prompt assistance at checkout counters and reducing wait times during peak hours
- Maintaining a clean and inviting environment, contributing to a pleasant shopping experience for guests
- Resolved guest questions and concerns efficiently and ensuring a positive outcome for both the guest and company
Education
B.S. - Exercise Physiology
East Carolina University
Greenville, NC05.2027
High School Diploma -
Mt. Pleasant High School
Mt. Pleasant, NC06.2023
Skills
- Listening skills
- Quick problem-solving
- Reliable and punctual
- Relationship building
- Teamwork and collaboration
- Goal oriented
- Multi-tasking strength
Timeline
Checkout Advocate
Faux Paws Dog Shop
07.2024 - 08.2024
Sales Associate
ISI Conway
06.2024 - Current
Guest Advocate
Target
10.2021 - 03.2024
High School Diploma -
Mt. Pleasant High School
B.S. - Exercise Physiology
East Carolina University
Similar Profiles
.jpeg&q=70 "Brenda Garlington")
Brenda GarlingtonBrenda Garlington
Imaging Services Nurse Manager at Conway Regional Medical Center ConwayImaging Services Nurse Manager at Conway Regional Medical Center Conway
Abijith NairAbijith Nair
Strategic account manager at ISI MarketsStrategic account manager at ISI Markets
Britany RigginsBritany Riggins
Inventory Shipping and Receiving Clerk at ISI IncInventory Shipping and Receiving Clerk at ISI Inc