Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Brooks

Germanton

Summary

  • Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
  • Experienced Lead Pharmacy Technician with a strong background in inventory management and customer relationship management. Skilled in staff supervision and training, committed to enhancing pharmacy operations and optimizing patient care through collaboration with healthcare professionals.

Overview

6
6
years of professional experience

Work History

Lead Pharmacy Technician

Walmart
Winston-Salem
01.2024 - Current
  • Assisted pharmacists in preparing and dispensing medications to patients.
  • Maintained accurate inventory of pharmaceutical supplies and equipment.
  • Processed prescription orders using pharmacy management software.
  • Ensured compliance with safety regulations and pharmacy policies.
  • Managed prescription records to maintain confidentiality and accuracy.
  • Collaborated with healthcare professionals to optimize patient care plans.
  • Supported training of new pharmacy staff in operational procedures.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Managed day-to-day operations of the pharmacy department including staffing schedules.
  • Assisted in the training of new pharmacy technicians and provided feedback on their performance.
  • Ordered supplies and restocked shelves when necessary.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.

Waitress Trainer

Olympic Family Restaurant
Walnut Cove
10.2019 - Current
  • Provided excellent customer service in fast-paced dining environment.
  • Took and processed customer orders accurately and efficiently.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Maintained cleanliness and organization of dining area and tables.
  • Assisted in training new waitstaff on restaurant procedures.
  • Handled cash transactions and balanced cash registers at end of shifts.
  • Suggested menu items to customers based on preferences and specials.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Education

High School Diploma -

South Stokes High School
Walnut Cove, NC
06-2021

Skills

  • Medication dispensing
  • Inventory management
  • Pharmacy software
  • Regulatory compliance
  • Prescription processing
  • Customer relationship management
  • Staff supervision
  • Time management
  • Attention to detail
  • Training and development
  • Conflict resolution
  • Drug utilization review
  • New hire onboarding
  • HIPAA
  • Patient confidentiality
  • FDA and HIPAA compliance
  • Pharmacy and customer records management
  • Medical terminology
  • Problem-solving abilities
  • Fill orders

Timeline

Lead Pharmacy Technician

Walmart
01.2024 - Current

Waitress Trainer

Olympic Family Restaurant
10.2019 - Current

High School Diploma -

South Stokes High School

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Abigail Brooks