Abdelaali Chouta
Cary
Summary
Operations and manufacturing professional with experience at Dell Technologies, supporting enterprise hardware and production workflows. Experienced in processing RMA and STO orders using SAP and Microsoft Dynamics 365, with hands-on involvement in testing and assembling SSD drives, servers, and storage components. Currently pursuing an Associate Degree in IT Support & Services and holds a Bachelor’s degree in Chemistry. Known as a quick learner, team-oriented, and adaptable professional who works effectively in fast-paced environments while maintaining high standards of quality and accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manufacturing Technician I
Dell Technologies
09.2024 - Current
- Testing and validation of SSD drives, servers, and storage cards; DDA assembly; defect documentation; quality and safety compliance.
Operations Production Representative
Dell Technologies
07.2023 - 06.2025
- Processed and managed RMA (Return Material Authorization) and STO (Stock Transfer Order) requests
- Used SAP and Microsoft Dynamics 365 (D365) to receive, track, and verify orders
- Handled enterprise hardware components including drives, boards, chassis, nodes, switches, servers, and cables
- Ensured accurate material handling, documentation, and inventory flow
- Collaborated with internal teams to support operational efficiency and order accuracy
Education
Associate Degree - IT Support & Services
Wake Technical Community College
Raleigh, NC01-2027
Bachelor of Science - Chemistry
Ibn Zohr University
Ait Melloul, Morocco01.2020
Skills
- SAP, Microsoft Dynamics 365 (D365), ServiceNow, VMware, Cisco Packet Tracer, Microsoft Office Suite (Word, Excel, PowerPoint)
- Technical & Hardware: Hardware testing, SSD and server assembly, troubleshooting, Windows and Linux fundamentals
- Manufacturing & Operations: DDA build processes, quality control, documentation, inventory handling
- Professional: Quick learner, team-oriented, detail-oriented, strong communication skills
Certification
- Artificial Intelligence Fundamentals – IBM SkillsBuild
- Foundations of Project Management – Google (Coursera)
- Project Initiation: Starting a Successful Project – Google (Coursera)
Languages
English
Arabic
French
Timeline
Manufacturing Technician I
Dell Technologies
09.2024 - Current
Operations Production Representative
Dell Technologies
07.2023 - 06.2025
Associate Degree - IT Support & Services
Wake Technical Community College
Bachelor of Science - Chemistry
Ibn Zohr University