Abby Parsons
Boone,NC
Summary
Knowledgeable in customer service, maintaining cleanliness, leading others, ability to work in a fast paced environment, and skilled in conflict resolution.
Overview
6
6
years of professional experience
Work History
Restaurant Busser
Chilis's Bar and Grill
2025.03 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Resident Assistant
Appalachian State University
2023.08 - Current
- Serve as a mentor for my residents, initiate conversations with residents, submit maintenance request's, loft beds, salt sidewalks, shovel snow, encourage participation in hall and community events, mediate conflicts, respond to incidents, serve as a source of information for residents, and inform students of University and Housing policies.
Cashier
M&D Quick Stop and Tanning
2023.06 - 2023.08
- Processed and received payments, issued receipts to customers, helped to fix any problems as they arose, stocked shelves, folded towels for tanning, and cleaned tanning beds.
Hall Council Representative- President
2022.09 - 2023.05
- Worked closely with the Cone Hall Resident Director, planned programs, attended hall council meetings, attended meetings with the Office of Sustainability, attended RHA meetings, and volunteered at other events around campus
Sales Associate-Home Decor
Lowes
2022.06 - 2022.08
- Maintained the department, identified and resolved customer issues, assisted customers in locating products, greeted customers, answered phones, swept, dusted, and restocked shelves.
Teen Court / Teen Attorney
Communities in Schools
2021.07 - 2022.05
- Training, calling clients, meeting with clients, preparing documents, presenting information in court, and providing details of correctional efforts
Power of Produce Club/ Volunteer
Foothills Farmers Market
2021.06 - 2021.10
- Educated kids on the importance of eating local produce, played games and did activities with kids, and provided low income families access to local produce
Volunteer
Heart of the Foothills Animal Rescue
2021.06 - 2021.08
- Cleaned kennels and crates, answered phones, socialized animals, laundry, washed dishes, and assisted with the adoption process
Mad Science Camp / Volunteer Assistant
Cleveland Community College
2019.07 - 2019.07
- Helped perform chemical experiments, educated elementary level students on lab safety and the reasoning behind certain chemical reactions, assisted with experiments, and helped lead activities
Education
No Degree - Computer Science, Mathematics
Appalachian State University
Boone, NCHigh School - AP Biology, AP Calculus AB, AP Calculus BC, AP Environmental Science
Kings Mountain High School
Kings Mountain, NC01.2022
Dual Enrollment - HIS 131, HIS 132, ART 111, SPA 111, SPA 112, SPA 181, SPA 182, COM 231, COM 403, SOC 210
Cleveland Community College
Shelby, NC01.2022
Skills
- Leader
- Hardworking
- Passionate
- Dedicated
- Excellent teamwork
- Table bussing
- Floor cleaning
- Heavy lifting
- Maintaining cleanliness
- Cleaning and sanitizing
Timeline
Restaurant Busser
Chilis's Bar and Grill
2025.03 - Current
Resident Assistant
Appalachian State University
2023.08 - Current
Cashier
M&D Quick Stop and Tanning
2023.06 - 2023.08
Hall Council Representative- President
2022.09 - 2023.05
Sales Associate-Home Decor
Lowes
2022.06 - 2022.08
Teen Court / Teen Attorney
Communities in Schools
2021.07 - 2022.05
Power of Produce Club/ Volunteer
Foothills Farmers Market
2021.06 - 2021.10
Volunteer
Heart of the Foothills Animal Rescue
2021.06 - 2021.08
Mad Science Camp / Volunteer Assistant
Cleveland Community College
2019.07 - 2019.07
Dual Enrollment - HIS 131, HIS 132, ART 111, SPA 111, SPA 112, SPA 181, SPA 182, COM 231, COM 403, SOC 210
Cleveland Community College
No Degree - Computer Science, Mathematics
Appalachian State University
High School - AP Biology, AP Calculus AB, AP Calculus BC, AP Environmental Science
Kings Mountain High School