Summary
Overview
Work History
Education
Skills
Timeline
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Abby Jackson

Walnut Cove

Summary

Dynamic catering professional with a proven track record at Salemtowne Retirement Community, excelling in service excellence and effective team collaboration. Successfully increased event bookings through innovative marketing strategies while ensuring compliance with health regulations. Recognized for supportive interpersonal skills and adept problem resolution, fostering strong client relationships and enhancing service delivery.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

2026
2026
years of professional experience

Work History

Dorcas Dining Lead

Salemtowne Retirement Community
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Director of Catering

Salemtowne Retirement Community
01.2023 - Current
  • Regularly reviewed competitor offerings to stay informed about current market trends, ensuring that the company''s services remained competitive and attractive to clients.
  • Adhered closely to all relevant health department regulations regarding food handling procedures at on-site kitchens as well as off-premise catering locations.
  • Increased event bookings by developing and implementing creative marketing strategies for catering services.
  • Participated in industry networking events and trade shows, establishing valuable connections within the local catering community and expanding business opportunities.
  • Worked with Eric Kirkeeng, GM Culinary services manager to prepare budget and negotiated favorable prices with both clients and suppliers.

Catering Assistant

Salemtowne Retirement Community
03.2019 - 01.2021
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.
  • Offered excellent customer service, addressing client concerns promptly and professionally.
  • Supervised and trained junior catering staff to carry out correct tasks and apply best practices.

Education

Certification - Certified Dietary Manager

University of Florida
On Line
05-2026

West Stokes High School
King, NC
05-2018

Skills

  • Supportive interpersonal skills
  • Effective team collaboration
  • Service excellence
  • Effective problem resolution

Timeline

Director of Catering

Salemtowne Retirement Community
01.2023 - Current

Catering Assistant

Salemtowne Retirement Community
03.2019 - 01.2021

Dorcas Dining Lead

Salemtowne Retirement Community

Certification - Certified Dietary Manager

University of Florida

West Stokes High School

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