ABBEY HARTSELL
Hickory
Summary
Professional golf expert with history of successfully managing club operations and delivering high-quality member experiences. Known for fostering strong team collaboration and consistently achieving outstanding results. Possesses deep knowledge of golf instruction and club management, adaptable to dynamic environments.
Overview
14
14
years of professional experience
Work History
Head Golf Professional
Rock Barn Country Club and Spa
Conover, NC
01.2025 - Current
- Customer first mentality
- Skilled motivator
- Represent the Golf Club with impeccable standards
- Welcomed customers into the shop and helped them locate items.
- Assisted Director of Golf with all Rock Barn Golf events & corporate events.
- Managed and supervised 10-15 outside cart attendants by creating work schedules and monitoring day to day outside operations.
- Coordinated weekly member shootouts and other golf tournament activities which included promotion, operation, scoring, and award banquets.
- Provided individual and group golf instruction to all skill levels.
- Experience in retail sales and merchandising.
- Managing and overseeing Assistant Professionals in the day to day inside operations.
Assistant Golf Professional
Rock Barn Country Club and Spa
Conover, NC
06.2019 - 01.2025
- Welcomed customers into the shop and helped them locate items.
- Used time efficiently when not serving customers, including organizing the Golf Shop, cleaning, and preparing for next day activities.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Coordinated weekly member shootouts and other golf tournament activities which included promotion, operation, scoring, and award banquets.
- Provided individual and group golf instruction to all skill levels.
- Experience in retail sales and merchandising.
Golf Instructor
Hampton Heights Golf Club
Hickory, NC
06.2012 - 08.2014
- Consistently met daily class attendance goals.
- Greeted all members in a professional and friendly manner.
Education
Bachelor of Arts - Business Management
Charles M. Snipes School of Business, Lenoir Rhyne University
Hickory, NC05-2019
Skills
- Proficient in Golf Genius Tournament Software
- Have knowledge of Microsoft Word, Excel, PowerPoint, and Jonas Software
- Ability to assist with both inside and outside operations
- Networking and relationship building
- Public relations
- Staff training and development
Timeline
Head Golf Professional
Rock Barn Country Club and Spa
01.2025 - Current
Assistant Golf Professional
Rock Barn Country Club and Spa
06.2019 - 01.2025
Golf Instructor
Hampton Heights Golf Club
06.2012 - 08.2014
Bachelor of Arts - Business Management
Charles M. Snipes School of Business, Lenoir Rhyne University