Aaron walter
Concord
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Supervising Tech, Sales Associate
NewGen Restores
Charlotte
06.2015 - Current
- Operated restoration tools for efficient repair tasks on various materials.
- Collaborated with team members to ensure timely project completion and quality control.
- Conducted routine maintenance on equipment to ensure optimal performance and safety.
- Calculated and ordered material to complete jobs
- Handled customer service to make sure customers are always happy.
- Scheduled jobs and the timing of jobs.
- Trained new technicians on safety protocols and operational procedures effectively.
- Inspected finished work for adherence to quality standards and specifications regularly.
- Communicated with clients to clarify needs and provide updates on restoration projects.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Communicated with distributors to acquire necessary equipment for projects.
- Assisted customers in selecting products that meet their needs.
- Managed inventory levels and restocked shelves regularly.
- Maintained store cleanliness and organized product displays.
- Resolved customer inquiries and addressed complaints promptly.
- Engaged with customers to build lasting relationships and loyalty.
- Greeted customers and provided exceptional customer service.
- Answered incoming calls to deliver information about store offerings and services.
Carpet Technician
ICCS
Charlotte
09.2009 - 06.2015
- Inspected carpets for damage and cleanliness before cleaning processes.
- Operated cleaning machines to remove stains and dirt from carpets.
- Applied appropriate cleaning solutions based on carpet type and condition.
- Assisted customers with carpet maintenance tips and product recommendations.
- Managed inventory of cleaning supplies and equipment for operational efficiency.
- Trained new technicians on proper carpet cleaning techniques and safety protocols.
- Cleaned upholstery using chemicals and steam vacuum to remove dirt and stains.
- Determined chemical solution mixtures to remove stubborn dirt and stains from carpets.
- Operated and maintained company vehicle, keeping accurate records of mileage and service calls.
- Furnished quality carpet and upholstery cleaning services to residential and commercial clients.
- Discussed cleaning solutions and estimated drying times to educate customers for aftercare.
- Transported tools and supplies needed for job completion from one location to another.
- Trained new employees in proper use of equipment and procedures related to carpet care.
- Cleaned carpets using a variety of techniques, such as steam cleaning, shampooing, dry-cleaning, and spot removal.
Bricklayer
South Hampton homes
Concord
04.2004 - 08.2009
- Constructed brick structures following detailed architectural plans and specifications.
- Collaborated with team members to ensure project timelines and quality standards.
- Operated masonry tools for cutting, shaping, and laying bricks correctly.
- Installed brick facades and walls while adhering to safety regulations.
- Maintained work area cleanliness to promote safety and efficiency on-site.
- Assisted in training new bricklayers on proper techniques and safety practices.
- Inspected completed work for accuracy and compliance with building codes.
- Communicated with clients to understand project needs and expectations clearly.
- Laid bricks in various patterns according to specifications.
- Used mechanical cement-mixing equipment or hand tools to prepare cement for use.
- Mixed mortar by hand, wheelbarrow or mechanical mixer.
- Removed debris from work area at the end of each day's activities.
- Repaired and restored brickwork on buildings, walls and chimneys.
- Installed lintels, arches and other masonry structures.
- Checked verticality of walls using plumb bob or laser level equipment.
- Determined required materials, job requirements, and task priorities according to work orders.
- Installed flashing around window sills, door frames and rooflines.
- Built fireplaces, furnaces and kilns from bricks, blocks and stones.
- Measured and cut bricks to specific dimensions using a range of hand tools.
- Cut and positioned pavers according to site plan and design specifications.
- Used trowel edges and hammers to break or cut brick and tiles to size.
- Measured distance from reference points and marked guidelines to lay out work with plumb bobs and levels.
- Calculated angles and courses and determined vertical and horizontal alignment of courses.
- Calculated mortar and brick quantity needed for job.
Education
Mt. Pleasant High School
Mt Pleasant, NCSkills
Dependable Maintenance Technician experienced in installing, maintaining, and repairing systems and components Enhanced equipment safety and performance through thorough inspections and corrective actions Delivered exceptional customer service while effectively managing multiple tasks and ensuring positive experiences
Dependable Maintenance Technician experienced in installing, maintaining, and repairing systems and components Enhanced equipment safety and performance through thorough inspections and corrective actions Delivered exceptional customer service while effectively managing multiple tasks and ensuring positive experiences
Timeline
Supervising Tech, Sales Associate
NewGen Restores
06.2015 - Current
Carpet Technician
ICCS
09.2009 - 06.2015
Bricklayer
South Hampton homes
04.2004 - 08.2009
Mt. Pleasant High School