Aaron Todd

• Conducted comprehensive assessments to create individualized treatment plans for clients with substance use and mental health disorders.
• Provided crisis intervention during acute episodes, collaborating with interdisciplinary teams for holistic care.
• Educated clients and families on mental health, substance use, and recovery resources to improve treatment outcomes.
• Maintained accurate and confidential records in compliance with state and federal standards.
• Developed and implemented individualized treatment plans tailored to the needs of each client.

Implemented technology solutions to optimize order management and tracking systems.

• Developed long-term strategies to enhance operational efficiency while ensuring high-quality service.
• Created reports to monitor key performance indicators related to operational objectives.
• Identified potential risks in operations and devised effective mitigation strategies.
• Supervised part-time employees, fostering accountability and maintaining high-performance standards.

• Managed diverse caseloads, reviewing eligibility for SNAP, Medicaid, and Colorado Works programs.
• Conducted client interviews and financial reviews to determine program eligibility.
• Achieved efficient processing of 150% increase in applications during COVID-19 pandemic.
• Documented and reported suspected cases to support fraud investigations.
• Performed needs assessments through client meetings, recommending suitable support services.
• Delivered crisis intervention for clients facing urgent situations to ensure immediate assistance.