Aaron Smith
Raleigh
Summary
Dedicated Ordained Minister with a strong background in community outreach coordination and volunteer training. Successfully organized programs that fostered community engagement and delivered impactful teaching, enhancing the connection between individuals and their Faith.
Overview
9
9
years of professional experience
Work History
Service Desk Technician
Department of Information Technology
Raleigh
08.2025 - Current
- Provided technical support for users experiencing hardware and software issues.
- Assisted in resolving service requests through ticketing system management.
- Documented troubleshooting steps and solutions in knowledge base articles.
Ordained Minister
THOP Ministries
Raleigh
01.2017 - Current
- Organized community outreach programs to support local needs and foster engagement.
- Collaborated with church leadership to develop ministry programs and initiatives.
- Delivered sermons that communicated core messages of faith and community values.
- Trained volunteers for various ministry roles to enhance service delivery effectiveness.
Basketball Trainer
NRBA
Raleigh
01.2024 - 2025
- Instructed athletes on proper techniques and safety during training sessions.
- Provided feedback and guidance to improve players' skills and confidence.
- Conducted skill assessments to identify areas of improvement for players.
Education
Some College (No Degree) - Computer Science
University of North Carolina At Greensboro
Greensboro, NCSkills
- Technical support
- Ticketing system management
- Knowledge base documentation
- Customer relationship management
- Performance assessment
- Effective communication
- User support initiatives
- Community outreach coordination
Timeline
Service Desk Technician
Department of Information Technology
08.2025 - Current
Basketball Trainer
NRBA
01.2024 - 2025
Ordained Minister
THOP Ministries
01.2017 - Current
Some College (No Degree) - Computer Science
University of North Carolina At Greensboro