Experienced sales professional with a successful track record. Skilled at managing client relationships and negotiations. Thrives in collaborative team environments, consistently delivering results and adapting to evolving demands. Recognized for exceptional communication skills, effective problem-solving capabilities, and a customer-focused mindset dedicated to delivering quality and achieving success.
Overview
5
5
years of professional experience
Work History
New/Used Car Sales Associate
Crossroads Ford of Indian Trail
Indian Trail, NC
09.2023 - Current
Developed strong relationships with clients, resulting in repeat business and referrals.
Contributed to team success by consistently surpassing individual sales targets and contributing towards overall dealership goals.
Boosted sales through effective negotiation skills and personalized recommendations based on customer needs.
Collaborated with the finance department to secure competitive financing options for customers, streamlining the buying process.
Used in-store system to locate inventory and place special orders for customers.
Collaborated with service department to address any mechanical issues promptly, ensuring customer satisfaction and maintaining the dealership's reputation for quality.
Server
Texas Roadhouse
Matthews, NC
01.2022 - 08.2023
Cultivated warm relationships with regular customers.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Kept server areas clean and stocked to increase efficiency while working tables.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Boosted overall sales by confidently recommending daily specials and upselling menu items.
Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Sales Consultant
CarMax
Charlotte, NC
01.2021 - 11.2021
Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
Answered telephone and email inquiries from potential customers.
Achieved sales goals consistently by effectively showcasing vehicles and their features to prospective buyers.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Maintained detailed knowledge of vehicle inventory, enabling efficient matching of client needs with available options.
Automotive Sales Associate
Rick Hendrick City Chevrolet
Charlotte, NC
08.2020 - 01.2021
Proficiently sell a wide range of new and pre-owned vehicles, all makes and models
Cultivated relationships with customers to achieve sales objectives and provide insight into new products, features and options
Strategically negotiate with customers to close deals and increase sales; personally work deals, interest rates, leases, and calculated financial requirements prior to obtaining approval from dealership or finance managers
Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
Maintained a strong understanding of competitor offerings and pricing, positioning our vehicles as the superior choice for customers.
Utilized CRM software to track interactions with clients, manage follow-ups, and optimize overall sales strategy execution.