Aaron Luoma
Asheboro
Summary
Dynamic professional with extensive experience in office management and customer service at Ridge Funeral Home. Proven track record in streamlining operations and enhancing client communication. Skilled in payroll processing and staff management, consistently achieving efficiency improvements and fostering a collaborative work environment. Committed to delivering exceptional support and results. Certified in Microsoft Word and Excel
Overview
12
12
years of professional experience
Work History
Office Manager
Ridge Funeral Home
01.2019 - Current
- Managed daily office operations, ensuring compliance with industry standards and regulations.
- Coordinated scheduling of funeral services and meetings, enhancing client communication and support.
- Streamlined administrative processes, improving efficiency in document management and record-keeping.
- Oversaw inventory control for office supplies, minimizing costs through effective procurement strategies.
Funeral Director
Ridge Funeral Home
Asheboro, NC
01.2019 - Current
- Coordinated funeral services, ensuring families received compassionate support and guidance throughout the process.
- Prepared deceased individuals for memorialization, adhering to established protocols and safety standards.
- Managed logistics for transportation of remains, collaborating with local authorities and facilities as needed.
- Assisted in conducting memorial ceremonies, providing dignified tributes that honored individual lives.
- Working with both Government and Medical offices to recieve correct documentation needed for permits, licensing, and documentation.
- Managed claims with various insurance companies to establish payment to clientele and business.
- Human Resources and Payroll. Performed data keeping procedures and input so that checks were distributed to staff and businesses for work.
Head Chef
Flying Pig Restaurant
06.2016 - 06.2019
- Oversaw daily kitchen operations, ensuring high standards of food quality and safety compliance.
- Trained and mentored kitchen staff, fostering a cohesive team environment and improving efficiency.
- Collaborated with suppliers to source fresh ingredients, optimizing cost management without compromising quality.
- Managed inventory control systems, ensuring adequate stock levels while minimizing spoilage costs.
- Coordinated with front-of-house staff to streamline service flow, enhancing overall restaurant operations.
Manager
Jimmy John's
02.2014 - 06.2018
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained staff on food safety standards and operational procedures.
- Implemented inventory management practices to reduce waste and improve efficiency.
- Coordinated team schedules to optimize labor resources during peak hours.
- Monitored store performance metrics to identify areas for improvement.
- Streamlined order fulfillment processes, improving speed and accuracy in service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Accountant
Scarboro and Ward, CPA
01.2017 - 04.2018
- Assisted in tax preparation and compliance, ensuring accuracy of filings.
- Collaborated with team members to streamline accounting processes and improve efficiency.
Education
No Degree -
Ramdolph Community College
Asheboro, NCFuneral Director - Funeral Director
Fayetteville Technical Community College
Fayetteville, NC05-2023
High School Diploma -
Randleman High Scool
Randleman, NC06-2014
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Scheduling and calendar management
- Payroll processing
- Document management
- Staff management
- Human resources
Timeline
Office Manager
Ridge Funeral Home
01.2019 - Current
Funeral Director
Ridge Funeral Home
01.2019 - Current
Accountant
Scarboro and Ward, CPA
01.2017 - 04.2018
Head Chef
Flying Pig Restaurant
06.2016 - 06.2019
Manager
Jimmy John's
02.2014 - 06.2018
No Degree -
Ramdolph Community College
Funeral Director - Funeral Director
Fayetteville Technical Community College
High School Diploma -
Randleman High Scool