Aaron Jordan
Norwood
Summary
Motivated business professional bringing over 28 years of sales and service experience, including 16 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting team members.
Overview
19
19
years of professional experience
Work History
Equipment Sales Specialist
Kelsan
Charlotte, NC
10.2022 - Current
- Increased equipment sales by developing and implementing strategic sales plans tailored to customer needs.
- Established long-term relationships with clients by providing exceptional service and support for their equipment needs.
- Collaborated with sales team to identify potential clients, resulting in a significant increase in new business opportunities.
- Expanded market share through effective negotiation of pricing and contract terms with customers and suppliers.
- Conducted regular product demonstrations and trainings for both prospective and existing customers, showcasing the features and benefits of our equipment offerings.
- Assisted clients in selecting the appropriate equipment for their specific requirements, ensuring optimal performance and satisfaction.
- Provided after-sales support by coordinating with technical teams to resolve any issues or concerns promptly, ensuring customer satisfaction and repeat business.
Territory Manager
Kelsan
Charlotte, NC
10.2021 - 10.2022
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
Owner
Punchy's Restaurants, Inc.
08.2005 - Current
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Managed Cabarrus and Stanly County Senior Center meals for over 10 years, prepared over 500 meals daily.
District Service Manager
UniFirst Corporation
2003 - 2005
- Followed up with customers during and after installations to verify satisfaction.
- Met with customers to discuss service needs and offer available solutions.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Sales and Service Representative
Textilease Corporation
1995 - 2003
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Drove team revenue totals by bringing in top sales numbers.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Cold-called leads and closed large number of new sales over several months.
- Increased sales by offering advice on purchases and promoting additional products.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Achieved Presidents and Chairman's Awards in sales 7 years through effectively increasing sales in new and current accounts.
- Achieved Top Sales and Service Representative for 3 years.
Education
Business Administration
East Carolina University
Greenville, NCBusiness Administration
University of North Carolina At Charlotte
Charlotte, NCBusiness Administration
Montreat College
Montreat, NCNorthwest High School
Concord, NCSkills
- Team Oversight
- Contract Management
- Operations management
- Financial Management
- Business administration
- Staff Management
- Client Service
- Negotiation
Accomplishments
Rainmaker Club Equipment Sales Specialist 2024
Rainmaker Club Territory Manager 2023
Kelsan Teammate Award Winner 2023
Chairman Award Winner Textilease 1997-2002
Presidential Award Winner Textilease 1996-2002
Timeline
Equipment Sales Specialist
Kelsan
10.2022 - Current
Territory Manager
Kelsan
10.2021 - 10.2022
Owner
Punchy's Restaurants, Inc.
08.2005 - Current
District Service Manager
UniFirst Corporation
2003 - 2005
Sales and Service Representative
Textilease Corporation
1995 - 2003
Business Administration
East Carolina University
Business Administration
University of North Carolina At Charlotte
Business Administration
Montreat College
Northwest High School
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