Aaron Jackson
Wilson
Summary
Experienced retail leader ready to drive operational excellence and customer satisfaction. Proven ability to lead teams, optimize store performance, and adapt to changing demands. Strong communication skills, strategic planning, and inventory management expertise. Reliable collaborator focused on achieving results and fostering positive work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Director
Target
07.2022 - Current
- Collaborated with other Store Directors on district, group and regional focuses aimed at increasing brand presence.
- Reviewed store goals weekly/monthly/quarterly, compared to district, group and region, determined root causes to implement solutions and close gaps to meet or surpass company goals.
- Improved sales growth and traffic (foot traffic and digital) by ensuring team adhered to a guest first mindset, workload set completion, truck completion, brand and signing execution.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Led a team of employees in daily tasks, providing ongoing training and mentoring for their professional growth.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Implemented loss prevention strategies to minimize shrinkage, securing company assets and reducing costs.
- Improved bottom line profits by overseeing controllable and non-controllable expenses. Improved behaviors around asset care saving 1 million dollars each year in vendor costs.
Executive Team Leader - Human Resources
Target
04.2018 - 07.2022
- Managed recruitment efforts, ensuring timely placement of top-tier candidates for key positions.
- Right hand to Store Director and feedback partner.
- Oversaw best practice for scheduling guidelines.
- Maintained Overtime % YTD of 0.4% on a goal of 1%
- Absent % YTD of 2.7% on a goal of 4%.
- Meal compliance % YTD of 0.8% on a goal of 1.2%.
- Minor compliance % YTD 100% on a goal of 97%.
- Training compliance % YTD 97% on a goal of 100%.
- Surpassed yearly volunteer goals.
- Maintained green results in all categories in Team Voice surveys.
- Turnover compliance % green
- Oversaw and executed ADA requests.
- Assisted peers and team leaders in workforce planning; identifying gaps in resources or future staffing needs.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Used technologically relevant digital systems to manage payroll and benefits programs.
Senior Team Leader - Sales Floor and Food
Target
12.2011 - 04.2018
- Oversaw and led the operations of Starbucks, Cafe and Consumables areas from 12/2011 - 11/2015.
- Oversaw and led the operations for the sales floor (GM, Perishable and Apparel) from 11/2015 - 4/2018
- Barista certified, AST certified, LVM certified, Food Safety certified.
- Converted a red food work center to a green work center.
- Planned, scheduled and oversaw the execution of workload.
- Maintained green metrics and food standards, district peer leader.
- Trained peers in the district on food safety standards.
- Set clear team goals and delegated tasks and set deadlines.
- Achieved customer satisfaction targets consistently by ensuring timely delivery of high-quality products or services according to specifications.
- Promoted a collaborative work environment, encouraging open communication among team members for better problem-solving abilities.
- Oversaw the successful execution of multiple projects by effectively managing risks and addressing potential issues proactively.
Human Resource Expert
Target
05.2011 - 12.2011
- Right hand to the Executive Team Leader - Human Resources.
- Supported the needs of the HR work center.
- Completed tasks including but not limited to scheduling, application review, orientation, payroll/benefit processing, data entry
- Cross-trained in cash office process.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Beddingfield High School
Wilson05-2003
Skills
- Sales leadership
- Vendor relationship development
- Brand awareness
- Staff leadership
- Store operations
- Leadership development
- Team building and leadership
- Training and mentoring
Certification
NRFSP - Food Safety Manager Certification
CPR Certification
AED Certification
Barista Certification
AST Certification
LVM Certification
Timeline
Store Director
Target
07.2022 - Current
Executive Team Leader - Human Resources
Target
04.2018 - 07.2022
Senior Team Leader - Sales Floor and Food
Target
12.2011 - 04.2018
Human Resource Expert
Target
05.2011 - 12.2011
High School Diploma -
Beddingfield High School
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