Aaron Hall
Charlotte
Summary
Dynamic Logistics Coordinator with proven expertise at BEDGEAR in optimizing shipping schedules and enhancing supply chain efficiency. Adept at problem-solving and fostering strong vendor relationships, I consistently ensure timely order fulfillment while maintaining high customer satisfaction. Proficient in logistics analysis and Microsoft Office, I thrive in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Logistics Coordinator
BEDGEAR
11.2020 - Current
- Tracked orders and notified customers of status or potential delays.
- Scheudeling LTL, FTL and white glove orders weekly.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Communicating with our Customer Service team and carriers to maintain updates on every order until delivery.
- Resolving issues and responding to customers' requests
Logistics Coordinator
Odyssey Logistics & Technology
04.2018 - 11.2020
- Tracked orders and notified customers of status or potential delays.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
Dispatch Coordinator
Southern Pump & Tank Company
03.2017 - 04.2018
- Mitigated potential conflicts between our drivers or customers by acting as a liaison during high-pressure situations.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Developed strong relationships with clients by providing consistent updates on progress statuses and addressing concerns promptly.
- Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
Dispatch Coordinator
DHL Global Forwarding
08.2014 - 03.2017
- Enhanced dispatch efficiency by implementing new routing strategies and optimizing driver schedules.
- Created detailed reports on dispatch activities that were used by management to monitor performance trends over time.
- Responded to high volume of phone and email requests to provide logistics information.
- Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
Education
Bachelor of Arts -
Francis Marion University
Florence, SC12-2009
Skills
- Problem-solving
- Decision-making
- Logistics analysis
- Customer service
- Shipment tracking
- Microsoft Office (Excel, Teams, Outlook, Word)
- Transportation planning
- Scheduling coordination
- Analytical thinking
Accomplishments
Published Poetic Author of #Gentlemanflow
Member of Degree Of Men Podcast show
Languages
English
Native or Bilingual
Timeline
Logistics Coordinator
BEDGEAR
11.2020 - Current
Logistics Coordinator
Odyssey Logistics & Technology
04.2018 - 11.2020
Dispatch Coordinator
Southern Pump & Tank Company
03.2017 - 04.2018
Dispatch Coordinator
DHL Global Forwarding
08.2014 - 03.2017
Bachelor of Arts -
Francis Marion University
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