Aaron Griffin
Marshville
Summary
Accomplished professional with a strong background in customer service and problem resolution. Leveraged skills in relationship building to enhance member participation and ensure satisfaction within the community. Dynamic leader excelling in teaching, organizational leadership, and crisis management. Proven ability to foster relationships, to ensure the job is done completely, accurately, and on time.
Overview
26
26
years of professional experience
Work History
Senior Pastor
Centerview Baptist Church
Marshville, NC
06.2025 - Current
- Delivered engaging sermons that inspired congregation and promoted spiritual growth.
- Provided pastoral care through counseling sessions, fostering community support and connection.
- Coordinated church events and activities, enhancing member participation and fellowship opportunities.
- Developed educational programs for all age groups, encouraging lifelong learning in faith.
- Led strategic planning initiatives to align church goals with community needs and resources.
- Implemented outreach strategies to expand church presence within the local community effectively.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
Senior Pastor
Lakeview Baptist Church
McAdenville, NC
06.2022 - 05.2025
- Mentored volunteer leaders, improving team dynamics and enhancing service delivery efficiency.
- Evaluated worship services to ensure alignment with theological standards and congregational feedback.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual care through visitation, counseling, and prayer.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Built strong relationships with community organizations, collaborating on projects that aligned with shared values and goals.
Customer Sales Support
Greiner Bio-One North America
Monroe, NC
04.2020 - 08.2022
- Enhanced customer satisfaction by providing excellent after-sales support and resolving issues promptly.
- Enhanced communication between sales team members and internal support staff, leading to improved efficiency in addressing customer inquiries and concerns.
- Enhanced customer satisfaction by providing timely and efficient after-sales support, addressing any concerns or issues that arose.
- Provided support during peak business hours by assisting customers, demonstrating excellent customer service skills in all interactions.
- Supported sales team efforts by providing valuable insights into customer credit profiles, facilitating more informed decisions.
Hardscape Sales Manager
Palmetto Brick
Monroe, NC
04.2015 - 03.2020
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Developed training programs enhancing team performance and product knowledge.
- Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
- Fostered relationships with key clients, resulting in increased customer loyalty and repeat business.
- Conducted regular performance reviews, providing feedback to enhance individual and team effectiveness.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Regional Manager
A-Team
Monroe, NC
02.2009 - 04.2015
- Led landscape design projects, ensuring alignment with client specifications and environmental regulations.
- Developed and implemented maintenance schedules for diverse plant species to enhance aesthetic appeal.
- Managed resource allocation, optimizing labor and materials for landscaping tasks across multiple sites.
- Collaborated with clients to assess needs, providing tailored solutions that improved satisfaction and retention.
Senior Human Resources Manager
US Army
Fort Stewart, GA
08.2000 - 01.2009
- Developed and implemented comprehensive training programs to improve employee performance and retention rates.
- Advised senior leadership on HR policies, ensuring compliance with federal regulations and military standards.
- Facilitated conflict resolution between personnel, fostering a positive work environment and enhancing team dynamics.
- Mentored junior HR staff, providing guidance on best practices in recruitment, employee relations, and performance management.
- Deployed to Iraq on three occasions in support of Operation Iraqi Freedom.
Education
Masters of Divinity - Theology
The Southern Baptist Theological Seminary
Louisville, KY04-2028
Associate of Arts - Pastoral Ministries
Fruitland Baptist Bible College
Hendersonville, NC09-2025
Skills
- Teaching
- Organizational leadership
- Crisis management
- Customer service
- Data entry
- Problem resolution
- Relationship building
- Call center experience
- Complaint handling
- Microsoft Programs
- SAP
Accomplishments
Greiner Bio-One Leadership Academy Level I
Timeline
Senior Pastor
Centerview Baptist Church
06.2025 - Current
Senior Pastor
Lakeview Baptist Church
06.2022 - 05.2025
Customer Sales Support
Greiner Bio-One North America
04.2020 - 08.2022
Hardscape Sales Manager
Palmetto Brick
04.2015 - 03.2020
Regional Manager
A-Team
02.2009 - 04.2015
Senior Human Resources Manager
US Army
08.2000 - 01.2009
Masters of Divinity - Theology
The Southern Baptist Theological Seminary
Associate of Arts - Pastoral Ministries
Fruitland Baptist Bible College