Aaron Goodwin
Winnabow
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
10
10
years of professional experience
Work History
Operations Manager
GFL Environmental
Wilmington
05.2024 - Current
- Lead and manage daily operations for a major environmental services company, ensuring efficient processes and operational success.
- I oversee team performance, ensuring safety standards and organizational standards are met on a daily basis.
- I collaborate with senior leadership to develop strategic initiatives that drive company growth and improve operational efficiencies.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
3rd Shift Team Manager
Staples Fulfillment Center
Montgomery
10.2021 - 05.2024
- Managed overnight operations in a high-volume fulfillment center, ensuring ontime product processing and meeting performance goals.
- Over the span of two years, my team and I turned the 3rd shift replenishment team from the lowest performing department into the most efficient performing department by putting associates in their proper roles, increasing productivity, reducing labor/overtime and creating a culture in which individuals wanted to show up to work on a nightly basis.
- Monitored inventory levels and reported discrepancies to management promptly.
Police Dispatcher
Town of Wallkill Police Department
Middletown
05.2016 - 06.2023
- Operated a multi-line emergency communication system, ensuring prompt and accurate dispatch of police officers to emergency calls.
- Trained new dispatchers on system technology, communication protocols, and crisis management, leading to an increase in department efficiency.
- Managed incoming emergency and non-emergency calls, reducing response time through efficient prioritization and resource allocation.
- Coordinated with various public safety agencies to manage responses & incidents effectively compared to previous quarters.
Operations Supervisor
UPS
Montgomery
10.2019 - 10.2021
- Successfully managed a team of 7-15 employees, leading to consistent overachievement of delivery targets.
- Implemented a new tracking system that enhanced package delivery time by 8%.
- Oversaw maintenance schedules for fleet vehicles, increasing operational efficiency by reducing downtime.
- Spearheaded training programs that improved employee productivity and decreased error rates.
Education
Middletown High School
Middletown, NYOrange County Community College
Middletown, NYCharter Oak State College
New Britain, CTSkills
- Operations management
- Strategic planning
- Cross-functional collaboration
- Team leadership & development
- Safety & compliance
- Data analysis & performance metrics
- Process improvement
- Budgeting & cost control
Timeline
Operations Manager
GFL Environmental
05.2024 - Current
3rd Shift Team Manager
Staples Fulfillment Center
10.2021 - 05.2024
Operations Supervisor
UPS
10.2019 - 10.2021
Police Dispatcher
Town of Wallkill Police Department
05.2016 - 06.2023
Middletown High School
Orange County Community College
Charter Oak State College