Aaron Elwood
Pfafftown
Summary
Successful operations supervisor with a strong background at United States Post Office, recognized for conflict resolution and communication skills. Successfully improved customer satisfaction metrics and strengthened team dynamics. Experienced in coaching soccer, fostering athlete development and teamwork.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
United States Post Office
Clemmons
2020.01 - Current
- Resolve customer complaints in a timely manner, while maintaining high customer satisfaction ratings.
- Oversee daily operations, including personnel management and scheduling.
Mail Carrier
United States Post Office
Clemmons
1999.01 - 2020.03
- Sorted mail to be delivered according to route and customer address.
- Reported any damaged or missing mail items to supervisor immediately.
- Provided friendly customer service at all times while delivering mail.
Assistant Soccer Coach
Triad Elite Soccer Club
Winston-Salem
2017.01 - 2019.05
- Created a positive atmosphere at practices by motivating players through positive reinforcement.
- Supervised and monitored players during practices and games.
- Instructed players on proper technique for passing, shooting, dribbling, heading, defending.
- Assisted head coach in developing and implementing team strategies.
Head Coach Boys Soccer- Recreation
NC Fusion Soccer Club
Clemmons
2015.01 - 2016.05
- Monitored and evaluated players' progress throughout the season.
- Organized off-field activities, such as team dinners and other social events.
- Led pre-game warmups and post-game debriefs with the team.
- Communicated with parents about their children's development in soccer.
Soccer Player
Davie County Schools
Mocksville
1995.01 - 1998.01
- Demonstrated good sportsmanship at all times both during games and practices.
- Mentored young players by teaching techniques, schemes and nuances of soccer.
- Awarded Most Improved and Most Valuable Player and all-conference
Education
High School Diploma -
Davie High School
Mocksville, NC1998-06
Skills
- Team building
- Conflict resolution
- Motivational leadership
- Effective communication
- Coaching and mentoring
Certification
- Grassroots US Soccer Coaching License
Timeline
Supervisor of Operations
United States Post Office
2020.01 - Current
Assistant Soccer Coach
Triad Elite Soccer Club
2017.01 - 2019.05
Head Coach Boys Soccer- Recreation
NC Fusion Soccer Club
2015.01 - 2016.05
Mail Carrier
United States Post Office
1999.01 - 2020.03
Soccer Player
Davie County Schools
1995.01 - 1998.01
High School Diploma -
Davie High School