Aaron Armstrong

Greensboro

Summary

Results-oriented Operations Leader and NC A&T Alumnus with over 9 years of progressive experience in high-velocity logistics and automated supply chain environments. Fully functional in high-stress, mission-critical roles, having directed operations for a 1.1 million sq. ft. automated facility and led cross-functional teams of 300+ personnel. A decorated leader and recipient of multiple 'Manager of the Month' and 'Bravo Zulu' awards, recognized for 100% operational reliability and an unwavering commitment to professional dedication. Expert in Process Optimization (Six Sigma), Incident Management, and Succession Planning, with a proven history of scaling organizational efficiency through a 'Lead by Example' philosophy.

Overview

years of professional experience

Work History

Inbound Supervisor

Saia LTL Freight

Greensboro, NC

01.2025 - Current

Systems Integrity: Oversee technical documentation for all inbound shipments using AS400 and ERP systems, reducing asset loss and increasing inventory accuracy.
Regulatory Oversight: Direct facility compliance with federal DOT and OSHA regulations, acting as the primary point of contact for safety audits and policy updates.
Operational Reliability: Manage high-stress inbound workflows to ensure zero-day delays in freight processing and distribution.

Sort Manager / Area Manager / Operations Manager

FedEx Ground

Greensboro/Kernersville, NC

08.2015 - 01.2025

Infrastructure Oversight: Directed all shift operations for a 1.1 million sq. ft. automated hub, managing a hierarchy of 320+ personnel to ensure 100% service reliability.
Network Optimization: Utilized Root Cause Analysis and Performance Metrics to maintain peak sortation rates and safety standards during high-volume 'Peak' seasons.
Attendance & Loyalty: Maintained a near-perfect attendance record over a 9-year tenure, serving as a reliable pillar for the organization and earning consistent internal promotions.
Workforce Development: Successfully trained and mentored 100+ new hires and emerging leaders, fostering a high-retention culture that significantly lowered facility turnover.

Education

Bachelor of Science -

North Carolina A&T State University

Greensboro, NC

Skills

Leadership: Operations Management, Team Leadership, Change Management, Succession Planning
Systems: ERP Systems Proficiency, AS400, Warehouse Management Systems (WMS), Microsoft Office Suite
Operations: Six Sigma, Process Improvement, Supply Chain Management, Root Cause Analysis, Production Planning
Compliance: Workplace Safety (OSHA), DOT Regulations, Documentation Review, Risk Mitigation

Operational efficiency
Warehouse management
ERP systems proficiency

AWARDS & LEADERSHIP RECOGNITION

Manager of the Month (Multiple Honors): Awarded 07/2017, 05/2022, and 11/2022 for exceptional shift leadership and exceeding facility KPIs., FedEx Ground Bravo Zulu Award (2019 & 2020): Received for going "above and beyond" in operational performance and safety leadership., Peak Area Manager Award (2021): Recognized for maintaining 100% service reliability during the highest-volume logistics period of the year.

Timeline