Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aariona Hunt

Lumberton

Summary

Dynamic 911 Telecommunicator with proven expertise in emergency response coordination at Fayetteville City Hall. Skilled in active listening and critical thinking, adept at utilizing advanced dispatch systems to enhance public safety. Recognized for effectively managing high-pressure situations and training new staff to ensure seamless operations. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

2
2
years of professional experience
1
1
Certification

Work History

911 Telecommunicator

Fayetteville City Hall
Fayetteville
01.2025 - Current
  • Coordinated response efforts between police, fire departments, EMS units, hospitals and other agencies involved in responding to an incident.
  • Communicated with dispatchers from other jurisdictions to coordinate mutual aid responses across county lines or state borders when necessary.
  • Evaluated incoming calls for accuracy and completeness of information received.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Participated in training sessions related to new technologies used in Emergency Dispatching.
  • Used radio, telephone and computer system to update first responders with new information.
  • Maintained contact with callers until help arrived at scene.

Patient Transporter

UNC Southeastern
Lumberton
08.2023 - 12.2024
  • Assisted in the training of new transport staff, sharing knowledge and best practices.
  • Operated various types of transport equipment, such as wheelchairs, stretchers, and patient lift systems, with proficiency.
  • Assisted nurses with patient transfers, using proper body mechanics and safety measures.
  • Greeted patient and explained transport plan and destination.
  • Provided timely transportation services for outpatients to various medical facilities.
  • Lifted patients to move off beds, examination tables or stretchers.

Education

Associate of Applied Science -

Robeson Community College
Lumberton, NC

Associate of Applied Science - Telecommunications

Richmond Community College
Hamlet, NC

Skills

  • Active listening
  • Situational awareness
  • Time management
  • Employee onboarding
  • Data entry accuracy
  • Team collaboration
  • Problem resolution
  • Customer service
  • Adaptation to technology
  • Public safety awareness
  • Call prioritization
  • Critical thinker
  • 911 system information databases
  • Computer-based dispatch systems
  • Computer skills
  • CPR and first aid
  • Emergency medical dispatch (EMD)
  • Emergency Police Dispatch (EPD)
  • Emergency fire dispatch (EFD)
  • Emergency Telecommunicator (ETC)

Certification

  • Emergency Fire Dispatch (EFD)
  • Emergency Police Dispatch (EPD)
  • Emergency Telecommunicator (ETC)
  • Emergency Medical Dispatch (EMD)
  • Division of Criminal Investigation (DCI)
  • Sheriffs Standard NCDOJ Telecommunicator

Timeline

911 Telecommunicator

Fayetteville City Hall
01.2025 - Current

Patient Transporter

UNC Southeastern
08.2023 - 12.2024

Associate of Applied Science -

Robeson Community College

Associate of Applied Science - Telecommunications

Richmond Community College

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Aariona Hunt