Tania Farrow
Smithfield
Summary
Accomplished Business Office Manager with a proven track record at East Coast Tire & Service, adept in complex problem-solving and demonstrating exceptional attention to detail. Leveraged strong organizational skills and negotiation acumen to enhance financial operations and team performance, significantly improving efficiency. Expert in social media marketing, fostering professional growth and conflict resolution.
Overview
4
4
years of professional experience
Work History
Team Lead
Panera
09.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Sales Associate
Cracker Barrel- Retail
02.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Enhanced sales performance through the development of effective sales strategies and comprehensive product knowledge.
- Identified revenue and sales goals and presented to sales team.
Business Office Manager
East Coast Tire & Service
01.2021 - 05.2022
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Associates in Engineering Degree - Engineering
Johnston Community College
Smithfield, NC05-2024
High School Diploma -
Career And Technical Leadership Academy
Smithfield05-2022
Skills
- Attention to detail
- Time management
- Decision-making
- Strong organizational skills
Complex Problem-solving
- Highly professional
- Negotiation
- Social media marketing
- Conflict resolution
Timeline
Team Lead
Panera
09.2022 - Current
Sales Associate
Cracker Barrel- Retail
02.2022 - 09.2022
Business Office Manager
East Coast Tire & Service
01.2021 - 05.2022
Associates in Engineering Degree - Engineering
Johnston Community College
High School Diploma -
Career And Technical Leadership Academy
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