Compassionate and highly experienced Registered Nurse with 22 years of service at Novant Health New Hanover Regional Medical Center, Women's and Children's Mother/Baby unit excelling in postpartum and newborn care. Proven ability to enhance patient satisfaction through empathy and effective communication. BLS and NRP certified, with expertise in newborn and postpartum assessments and lactation support, while mentoring new nurses and serving as both a Charge RN and NOU RN. Proficient in managing clinical workflows and maintaining meticulous documentation.