Eden Sanders
Newport
Summary
Personable and organized professional with natural aptitude for streamlining administrative processes and enhancing workplace efficiency. Possesses understanding of office management principles and proficiency in using office software to maintain records and schedule appointments. Committed to contributing to smooth operation of workplace and fostering productive environment.
Overview
7
7
years of professional experience
Work History
Housing Operations Manager
Alpha Chi Omega Fraternity, Inc.
09.2021 - Current
- Remotely manage a portfolio of 42 sorority houses ranging in size from 10-68 beds; accomplishing all operational needs of each facility including hiring contractors, invoicing, ensuring preventative maintenance schedules are followed, and budgeting for future projects
- Serve as the point person for clients whose houses are undergoing construction projects which includes weekly status meetings, design review, scheduling and ensuring client satisfaction throughout the process
- Coordinate and perform site visits and punch walks of the property with client and superintendent through the construction process, and oversee a smooth transition, upon completion, back to the client
- Complete administrative tasks in an efficient manner, including processing invoices, expense reports, project documentation, email communication with clients, and time sheets
Administrative Assistant
Beaufort Vision Clinic
10.2020 - 09.2021
- Responsible for answering the phone and scheduling patients with multiple providers and working with their insurance companies to ensure coverage during the visit
- Learned the basic roles of medical technicians, opticians and administrative staff in the office to serve as an additional set of hands when needed in the office, and created process documents for each role
- Ensured patients are happy with both the optometric and optical services they receive to establish a positive client relationship
- Maintained clean and orderly appearance in all patient rooms and waiting room
Leadership Consultant
Alpha Chi Omega Fraternity, Inc.
06.2018 - 04.2020
- Manage a portfolio of 28 sorority chapters from Universities all of the country, remotely and on-site, consisting of 3,000+ constituents
- Built positive professional relationships with the leaders and advisors at each University to get their buy-in and ensure compliance to all major company rules and regulations
- Lead discussions with and plan execution strategies for college age women to improve in areas such as marketing, recruiting, risk management, and leadership
Education
Bachelor's - Health Studies
University of North Carolina Wilmington
Wilmington, NC12.2018
High School -
East Carteret High School
Beaufort, NC06.2014
Skills
- Team leadership
- Customer service
- Detail orientation
- Scheduling
- Microsoft Office
- Google Suite
- Operations Management
- Budgeting
- Problem-solving
Timeline
Housing Operations Manager
Alpha Chi Omega Fraternity, Inc.
09.2021 - Current
Administrative Assistant
Beaufort Vision Clinic
10.2020 - 09.2021
Leadership Consultant
Alpha Chi Omega Fraternity, Inc.
06.2018 - 04.2020
High School -
East Carteret High School
Bachelor's - Health Studies
University of North Carolina Wilmington
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