BRADLEY HARRIS
Indian Trail,NC
Summary
Experienced Maintenance Supervisor with a strong background in leading teams, vendor relations, managing maintenance operations, and improving efficiency. Skilled in cost control, preventive maintenance, and vendor relations, with a proven ability to reduce make-ready times and stay within budget. Committed to employee development and safety, consistently driving productivity and maintaining high standards of work quality.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
Greystar Property Management
06.2023 - Current
- Improved Make-Ready Time: Reduced make-ready time from 8 days to 4 days by organizing vendors, maintenance team, and punch list items more efficiently.
- Project Guidance: Provided management with advice on project bids for site improvements, helping to ensure projects stayed on budget and on schedule.
- Increased Productivity: Improved team productivity by reducing downtime, managing the budget effectively, assigning tasks properly, and maintaining high standards for safety and quality.
- Project & Employee Supervision: Supervised employees while installed, aligned, and balanced new projects, ensuring they were done correctly. Also provided ongoing training and mentoring for new and less experienced team members.
- Budget Management: Carefully tracked and managed maintenance and make-ready costs, ensuring the department stayed within the budget.
- Vendor Relations: Built good relationships with vendors, which helped improve both cost savings and the quality of work completed.
- Recognition & Development: Nominated for Operations of the Year at the 2023 Greystar Awards for outstanding performance. Participated in the Rising Star program to further develop leadership skills and grow within the company.
Maintenance Supervisor
RKW Residential
08.2020 - 06.2023
- Maintenance Team Leadership: Supervised and mentored a team of maintenance technicians, ensuring employees received proper training and were equipped to perform their duties efficiently and effectively.
- Preventive Maintenance Strategy: Designed and implemented a proactive preventive maintenance program to ensure the optimal functionality of all equipment, systems, and facilities.
- Repairs & Maintenance Oversight: Managed all repair and maintenance tasks, ensuring timely and efficient completion of both routine and complex work. Coordinated larger projects with external contractors as needed.
- Safety & Regulatory Compliance: Ensured adherence to safety protocols and maintained compliance with local, state, and federal regulations to safeguard both residents and property.
- Budget Oversight: Administered the maintenance budget, carefully tracking expenses to stay within financial guidelines while maintaining operational effectiveness.
- Tenant Support & Satisfaction: Fostered strong tenant relationships by promptly addressing and resolving maintenance-related concerns with professionalism and attention to detail.
Maintenance Technician
Hawthorne Residential Partners
12.2019 - 08.2020
- Applied problem-solving skills to efficiently resolve maintenance issues independently and escalated larger problems to the Maintenance Supervisor as needed.
- Responded promptly to service requests, completing approximately 90% of calls and improving overall resident satisfaction.
- Maintained community amenities, including daily pool cleaning and organizing amenity areas, while adhering to SC DHEC standards as a licensed Certified Pool Operator (CPO).
- Conducted regular building and apartment inspections as part of the preventive maintenance schedule, contributing to reduced maintenance costs.
- Assisted with the make-ready process by pre-walking apartments upon notice, coordinating vendors, and advising residents of charges to support office collection efforts.
- Completed move-in inspections with new residents, providing them with an overview of apartment features and introducing the maintenance team.
- Inspected apartments at move-out, scheduled vendors, and ensured timely completion of make-ready tasks in the supervisor's absence.
- Built strong working relationships with area vendors and maintenance professionals, ensuring access to quality resources.
- Familiar with budgeting basics and contributed to cost-effective maintenance planning.
- Prioritized a personal approach to resident interactions, ensuring a positive experience and fostering trust in the maintenance team.
Assistant Maintenance Supervisor
Chartwell
06.2016 - 12.2019
- Performed plumbing repairs, including fixing leaky faucets, clearing clogged drains, and addressing toilet fill issues.
- Diagnosed and repaired ceiling leaks and sprinkler head issues, gaining skills in sheetrock repair and ceiling texturing.
- Collaborated with staff, contractors, and residents to complete major repair and renovation projects, including a 189-unit in-house renovation at Latitude @ The Commons.
- Responded to resident service calls promptly, meeting the response times outlined in leases to ensure satisfaction.
- Implemented a preventive maintenance program for HVAC systems through the "Building of the Week" initiative.
- Consistently engaged with customers in a positive and professional manner, representing the company with integrity.
- Provided support to sister properties for over three months in 2018, traveling as needed to assist with maintenance operations.
- Frequently on call, managing after-hours emergencies two weeks per month.
- Offered a promotion within the company.
Security Officer
G4S Secure Solutions
04.2015 - 06.2016
- Authorized or denied entrance to building.
- Protected facility and property by regularly circulating premises and monitoring surveillance feeds.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Groundskeeper
Myrtle Beach Resort
05.2012 - 04.2015
- Executed landscaping plans by planting sod, grass, flowers, and foliage in designated areas.
- Used tools like shears, pruners, and chainsaws to trim and shape hedges and shrubs.
- Maintained lawns through mulching, aerating, weeding, trimming, and edging around walkways, walls, and flower beds.
- Identified equipment issues and performed routine maintenance to ensure all tools remained operational and efficient.
- Assisted with irrigation system maintenance and repair.
- Inspected gardens for pests, weeds and diseases.
Skills
- Team Leadership
- Vendor Relations
- Project Management
- Preventive Maintenance
- Cost Management
- Safety Compliance
- Problem Solving
- Employee Training
- Time Management
- Customer Service
- Budgeting
- Leadership Development
Certification
- EPA Certification
- CPO License
Timeline
Maintenance Supervisor
Greystar Property Management
06.2023 - Current
Maintenance Supervisor
RKW Residential
08.2020 - 06.2023
Maintenance Technician
Hawthorne Residential Partners
12.2019 - 08.2020
Assistant Maintenance Supervisor
Chartwell
06.2016 - 12.2019
Security Officer
G4S Secure Solutions
04.2015 - 06.2016
Groundskeeper
Myrtle Beach Resort
05.2012 - 04.2015
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