Volodymyr Gorb
Gastonia
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
FMS Enterprises USA, Inc.
07.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Applied security, safety, and loss prevention strategies during shifts.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Oversaw maintenance activities within the premises, coordinating with contractors when necessary for timely repairs and upkeep tasks completion.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
CNC Machine Operator
FMS Enterprises USA, Inc.
05.2018 - 06.2019
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Supported quality control and inspection processes to promote production of quality products.
- Mentored junior operators, sharing knowledge of CNC operations and best practices for safe, efficient performance.
- Performed periodic maintenance and repairs on CNC machines.
- Completed manual adjustments and tooling changes in absence of automatic programming.
Sales Supervisor
ALISTA LLC
06.2013 - 03.2018
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Education
Accounting And Business Management
Kremenchuk M.Ostrohradskyi National University
Ukraine05.2005
Skills
- Employee Training
- Conflict resolution techniques
- Production Management
- Team Leadership
- Creative Problem-Solving
- Decision-Making
Timeline
Shift Supervisor
FMS Enterprises USA, Inc.
07.2019 - Current
CNC Machine Operator
FMS Enterprises USA, Inc.
05.2018 - 06.2019
Sales Supervisor
ALISTA LLC
06.2013 - 03.2018
Accounting And Business Management
Kremenchuk M.Ostrohradskyi National University
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