Tom Vu
Morganton
Summary
Accomplished Uber Driver and OTR Truck Driver with a proven track record at Swift Transportation, demonstrating exceptional navigation skills and customer service. Expert in maintaining punctuality and vehicle upkeep, ensuring timely deliveries and high customer satisfaction. Excelled in passenger transportation, enhancing engagement and safety. Skilled in schedule management and adept at addressing and resolving customer concerns efficiently.
Overview
7
7
years of professional experience
Work History
Uber Driver
Uber
04.2024 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
OTR Truck Driver
K & B Transportation Inc.
04.2024 - 10.2024
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
OTR Truck Driver
Swift Transportation
02.2022 - 04.2024
- Always on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Delivered goods to customers both locally and long distance.
- Contacted customers to report delayed delivery times.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Communicated regularly with dispatcher to provide updates on delivery times.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Inspected vehicles to identify potential mechanical problems and confirm reliability before each drive.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Property Manager and Care
Hamilton Family
02.2018 - 02.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Education
CDL A - Commecial Driving
Truck Driving Academy
Yuba City, CA02-2022
Bachelor of Science - Telecommunications
DeVry University
Pomona, CA10-1992
Skills
- Schedule management
- Proficient Navigation Skills
- Customer service
- Vehicle maintenance
- Passenger transportation
- Customer engagement
- Cleanliness
- Punctuality
Languages
English
Full Professional
Timeline
Uber Driver
Uber
04.2024 - Current
OTR Truck Driver
K & B Transportation Inc.
04.2024 - 10.2024
OTR Truck Driver
Swift Transportation
02.2022 - 04.2024
Property Manager and Care
Hamilton Family
02.2018 - 02.2022
CDL A - Commecial Driving
Truck Driving Academy
Bachelor of Science - Telecommunications
DeVry University
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