Dynamic HR Manager with over six years of experience driving operational excellence and leading high-performing cross-functional teams. Successfully improved operational efficiency by 40% and reduced project timelines by 50% through strategic and tactical planning, effective risk management, and stakeholder engagement. Highly skilled in navigating complex challenges, employing analytical problem-solving, and fostering collaboration to achieve organizational goals. Known for delivering projects on time and within budget, ensuring alignment with business objectives.
Overview
12
12
years of professional experience
Work History
Department Manager
Target
Raleigh
09.2024 - Current
Helped in lead the understanding of how operational procedures, like planogram (POG) ties, product capacities and salesfloor quantities that can impact shortage, profitability, in store replenishment and inventory accuracy by 100%
Created a schedule enabling team members to stay up to date on relevant trends and products based on monthly and weekly business workload and guest traffic
Lead and coach my team to ensure accuracy and efficiency in all GM processes 100%
Evaluate candidates for open positions and develop a guest-centric team Lead team onboarding and learning and close knowledge gaps through training and experiences
Collaborated with the HR leader to anticipate and address specific talent and staffing needs for each area of the business
Assistant Store Manager
Walmart Supercenter
Durham
08.2022 - 08.2024
Provided role clarity for the team and empowered them to take ownership of their work, ensuring diversity awareness and setting clear expectations
Provides supervision and development opportunities for associates by hiring and training; mentoring; coaching, assigning duties; and providing recognition
Communicated and collaborated with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts
Assisted with improving the financial performance and sales of the store by 42% by reviewing and evaluating P&L (Profit & Loss) statements; and managing and assisting in budgeting, which increased the store’s total revenue by 104%
Assist the store with associate recruitment, hiring, staffing, training, and succession planning
Day-to-day tasks include scheduling, attendance, and performance needs, which are identified, analyzed, and collaborated with Human Resources
Order Filler
Walmart Distribution Center
Mebane
07.2021 - 08.2022
Responsible for moving merchandise loads, unloads, order fills, packs, and processes freight accurately and timely
Completing orders as directed by a voice picking device or by specifications on sales slips or order forms
Helped achieved 30% reduction in picking errors through implementation of improved training program
Assistant Store Manager
Pelican Snowball’s
Durham
04.2013 - 10.2019
Collaborated with other managers to increase effective and efficient staffing and training of employees to minimize work-related issues by 60%
Prepared financial statements, business activity reports, and forecasts and monitored and controlled money flow into and out of an organization to meet business and investment needs
Investigate and resolve sales order inconsistencies, including all relevant paperwork, to determine the best action if the safe or registers fail
Provided advice and suggestions regarding workforce planning for best practice and business unit reorganizations
Gathers and analyzes HR data to identify trends, respond to issues, and support change recommendations