Summary
Overview
Work History
Education
Skills
Timeline
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Your Name

Wilmington

Summary

Accomplished Administrator with a proven track record at the Marine Corps, adept in data entry and team leadership. Streamlined document retrieval processes and enhanced inventory accuracy at Macy's by conducting regular audits. Known for exceptional customer service and meticulous attention to detail, consistently maintaining high levels of confidentiality and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Sales Associate

American Eagle
12.2015 - 12.2016
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Merchandise Pricing and Signing Associate

Macy's
12.2016 - 12.2017
  • Reduced discrepancies in inventory levels by conducting regular audits on merchandise pricing and tagging accuracy.
  • Supported cross-functional initiatives within the retail organization by participating in special projects as needed, such as visual merchandising updates or holiday promotions planning.

Administrator

Marine Corps
12.2018 - 12.2021


  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Maintained personnel records and updated internal databases to support document management.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Collected, arranged, and input information into database system.

Education

Bachelor Of Arts - Studio Arts

University of North Carolina At Wilmington
Wilmington, NC
12.2024

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Team building and leadership

Timeline

Administrator

Marine Corps
12.2018 - 12.2021

Merchandise Pricing and Signing Associate

Macy's
12.2016 - 12.2017

Sales Associate

American Eagle
12.2015 - 12.2016

Bachelor Of Arts - Studio Arts

University of North Carolina At Wilmington